Louis Vuitton Handbags

Instead I went to Bloomingdales and bought a cute Mark Jacob purse instead and ended up receiving great customer service.
The workers at this store are nicer than the ones at the San Jose location. Instead of continuous eyeballing they actually greeted my boyfriend and I and paid
attention to my questions so we made our purchase here.

Though service was prompt and we were greeted nicely, I do have a criticism: the employees look bored/sad 24/7. Give a smile or two and not slouch. It honestly makes
LV look cheap and not upscale. LV in SF is a store that tourists from all over comes into. Smile and show em why we have more bounce in California :)
My first review...I wish there was negative stars

This is a big store, so don't expect someone to ask you if you need help. You have to know what you want, and go up to a sales person and ask them if they have it,
that's the only way they will even look at you, especially if you don't look like you have money.

But that's not even the issue here. They screwed me over $300. I bought a Damier agenda PM, and then i returned it, I got store credit.

So today I go and try to use the store credit, when I go to the cashier, she asks me for ID, No problem. She asks how i got the receipt. I told her I returned my
agenda, She says that the name on the receipt doesn't match my name...BIG PROBLEM.

It turns out when I went to return my agenda, i got someone elses return receipt, so when i try to use my store credit, I cant.

They try to help me, but i know they have their suspicions about me, I'm wearing baggy jeans a Big T-shirt and a baseball cap. They said they would check their
inventroy...but i think the guy just walked around, becuase I remember him doing the return, becuase I singled him out...you know how it is when some angry customer
comes back and points to you and said that you messed up.

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I ask them why they say they are putting an item on hold if they don't even know that they have it...
they respond with... it said we had it in our computer system... basically a 'i was too lazy to check and i was lying to you when i said i placed it aside'

I spoke to the actual person who I talked to on the phone and she didn't 'remember.'

It pretty much sucks because they are the largest store in SF and probably in the bay area... I'd rather drive further to san jose or palo alto for better service
though.
I believe it was Liberace who said, "I'd rather be a genuine rhinestone than an imitation pearl."

Today I said, "I'd rather be a certified nutcase in Atascadero than own a played out Louis Vee bag, genuine or imitation."

sorry, gracie.
Love the House of Louis Vuitton especially with the current head designer, Marc Jacobs. {{{LOVE}}}

Here's my 2 cents:  This boutique in SF had one of the largest selections in Limited Edition pieces. Now here's where the stars start dropping off... I went through
quite a few sales people, with my last one being transfered to Paris last August (was happy for her! Sad for me...), although they track my sales, I haven't had the
same service since until I found Marcy at the Bloomingdale's boutique down the street.
I love Louis Vuitton, yes I do. But the service they provide here is very questionable. After multiple encounters, and paying close attention to my most recent ones,
I've noticed a pattern. This may not be true for all of the staff, but I can say for many.

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SA's.
Hey hating reviewers who have don't buy from here. Yeah their bags are kind of lame & not that innovative. Yeah their stupid logo is somehow a substitute for any
sort of real design. Yeah, its totally overpriced.

Blah Blah Blah.

Their service is pretty great. I came in here to show my husband a pair of sunglasses I'd seen quite a bit ago & the sales lady even brought us a bottle of Perrier
when we told her we were thirsty.

I ended up getting the ruby red sparkle glasses [but then again I'm a glasses fiend] but they were not an everyday purchase.

So yeah, most of their line is not that interesting, but if you keep yourself open to PERHAPS finding something you like, you might. This
mostly-vintage-loves-finding-free-clothes-on-the-­street girl did.
The customer service here is great--only when you're about to buy something.  But if you need LV for anything else AFTER you make a purchase, you canNOT depend on
them.

I purchased a bag for a little over a grand, and once the hardware broke in less than 2 months, I brought it back to the store, which would only repair it for $500.
No compromise, no alternatives, no joke.  You either get it repaired for that much, or you bring it somewhere else.  If you opt for the latter, you can never have it
repaired at LV again for any reason. 

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The security was more concerned that I was going to rip the place off the 2 black guys were chatting right away & the boss had his eye on me too.

NOT one sales person came to help until I went into the middle of the store & announced in the loudest voice I could that "SECURITY was paying more attention to me
than ANY STORE CLERK "....

NO I did not buy & will be back.....wait for my next update.
0 stars. They need to re-train all them stinkin' beeotches and queens who work here. I mean seriously, when you were little girls did you think, (in thick valley
girl accent) "Oh m'god, like, when I grow up , I think  I wanna be a total actress, or model, singer or sales associate. Yeeeah."  C'mon now, you're a glorified, ass
kissing, servant.

As much as all the other bad reviews here state, BAD customer service.  In typical San Francisco L.V. fashion (no pun intended), they ignore you when you walk in,
while you're walking around, and while you exit the store. But, if you really want to get some assistance, I have a sure fire way that works. Just do what I happened
to have done unintentionally.  Take a large shopping bag, or your large opened purse if thats what you have handy. Put said item down on the ground. Go over to the
small leather goods section, and pick up one or two of the wallets, small bags or whatever small items they happen to have out on display, while at the same time
hovering over your open bag. No one will initially help you so you really have no choice but to help yourself. 

I was in the store for a good 15 minutes and noooooooooo one came to help me. But, after I had done what I had mentioned, I had 2 sales clerks come up to me in the
span of 1 minute to ask if I needed help. "Hmm, that was odd," I thought, "why are they being so accomodating all of a sudden?" Then it clicked. THEY THOUGHT I WAS
GOING TO STEAL THE MERCHANDISE by dropping the small goods into my shopping bag. I've worked in retail back in my days so I know a few of the things that get pulled.

Louis Vuitton: Louis Vuitton bags, Pochettes, Wallets, Luggage

SCENARIO C -
I walked in and they treated me like a princess, despite my kiddy look. They catered to my requests and needs and I was treated with excellent customer service.

HA-HA. Scenario C is make-belief, but they could learn a thing or two!

Overall, I'm a fan of LV, but they have got to start checking their employee's attitudes.
Sweet holy aircon Batman! This place is pumping it out! I was in downtown a few weeks ago during the 90+ degree weather days that SF was getting. Broke a sweat from
the Union Square Parking garage to LV just walking slowly. It was that hot. Anyways...

I have the bestest friend in the entire world. Her name is Esther. And for my birthday she bought me the LV keyholder that I have wanted for about a year now. I
can't even believe she remembers.

Please note that I am not a brand whore. The only two pieces of designer bags/small leather goods that I owned were given to me by Esther. I refuse to shell out $$$$
to buy a designer bag for myself. Ironically, the only 2 real designer bags/small leather goods that Esther has was given to her by me. ha....

So yeah, she bought me the keyring holder. I loved it! But honestly, with clickers and key fobs and such, I have no use for it now as the clickers and keyfobs won't
fit in it. So I needed to exchange it.

Stopped in. Was greeted right away. Exchanged it and went on my merry way. Easy peasy.