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I've got to say, this was the worst customer service I've ever received at a high-end store.  Never buy from here--go to Gucci, Ferragamo, Nieman's, whatever--just
go anywhere else to avoid unsavory attitudes.

Also note: Most of LV's products are not made of real leather, but generally trimmed with leather.  Their products largely consist of some sort of PVC (aka plastic).
 Great for the animals, but it just shows how LV's prices are totally unjustified.  Plus, LV has started to produce some of their bags in more of an assembly line
fashion--not the standard "handmade" process that they tout.  Hence, you'll see cheaper LV bags on the market now.
Now I am not one of those wannabe elite people who shop Louis Vuitton but if I am with someone who wants to go in there and actually make a purchase then I will go
with them because......why not? That was the case this particular day around the 06' christmas season, one of my hetero homies wanted to purchase a bag for his woman
and wanted my expertise (Translation: You're gay...help me pick one).

So I set out to do just that.

Upon walking in we were accosted by this older, kind of big in shape asian woman and she asked up what we were looking for......WE JUST WALKED IN, BIOTCH!!! After
giving the obligatory "Just looking" I told her we would seek her out personally when we had questions or if we found something that we wanted to purchase and she
gave us the ok and we were on our merry way. We walked up the stairs and looked at some purses and when I turned around she totally was right behind us....I actually

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SA's.
Hey hating reviewers who have don't buy from here. Yeah their bags are kind of lame & not that innovative. Yeah their stupid logo is somehow a substitute for any
sort of real design. Yeah, its totally overpriced.

Blah Blah Blah.

Their service is pretty great. I came in here to show my husband a pair of sunglasses I'd seen quite a bit ago & the sales lady even brought us a bottle of Perrier
when we told her we were thirsty.

I ended up getting the ruby red sparkle glasses [but then again I'm a glasses fiend] but they were not an everyday purchase.

So yeah, most of their line is not that interesting, but if you keep yourself open to PERHAPS finding something you like, you might. This
mostly-vintage-loves-finding-free-clothes-on-the-­street girl did.
The customer service here is great--only when you're about to buy something.  But if you need LV for anything else AFTER you make a purchase, you canNOT depend on
them.

I purchased a bag for a little over a grand, and once the hardware broke in less than 2 months, I brought it back to the store, which would only repair it for $500.
No compromise, no alternatives, no joke.  You either get it repaired for that much, or you bring it somewhere else.  If you opt for the latter, you can never have it
repaired at LV again for any reason. 

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So after being ignored all that time, only to get attention when they thought I was a thief, I left PISSED!

So boys and girls, moral of the story: Pretend to commit petty/grand theft and get great customer service from Louis Vuitton Union Square!
I was on a mission. The goal? Petit Damier Tie. LV inside Bloomie's only had the display one left, and I refused to purchase one that had been touched by so many
people already. I know that sounds snobby but I was buying a Christmas present for someone.
It was a showdown between this store and Neiman Marcus. I wanted to give this location another chance, but I couldn't.

Yet again, you have failed me. Lack of customer service! Stuck up bitches.

I will never set foot in this store ever again. Neiman Marcus has NEVER shunned me.
Meh is exactly right. I feel as if the house of Vuitton is falling down like a lush socialite after too many martinis and happy pills.

They remind me of the old money women who hold on to their chinchilla furs and mend their threadbare rugs when company comes for tea. It looks good glossy, shiny,
pulled, stretched and snipped on the outside but inside it's old, crappy, and in need of an overhaul when the years pass by.

I've heard mixed responses about whether LV will repair bags. Why pay $1200 for a canvas bag when it'll just rip in a few months? Kate Spade has canvas bags with
cotton linings for $100 and you can buy one at Nordstrom where they won't treat you like a second class citizen.

I believe women are masochists for going back to this store after they've been judged the first time by the sales associates. They look you up and down, pass
judgement on your attire, your current purse of choice and then decide if you're worth of their time. LV doesn't work on commission so I believe this is a learned
behavior from the corporate training department.