Learn and Find Facts About LV Bags Online

I ask them why they say they are putting an item on hold if they don't even know that they have it...
they respond with... it said we had it in our computer system... basically a 'i was too lazy to check and i was lying to you when i said i placed it aside'

I spoke to the actual person who I talked to on the phone and she didn't 'remember.'

It pretty much sucks because they are the largest store in SF and probably in the bay area... I'd rather drive further to san jose or palo alto for better service
though.
I believe it was Liberace who said, "I'd rather be a genuine rhinestone than an imitation pearl."

Today I said, "I'd rather be a certified nutcase in Atascadero than own a played out Louis Vee bag, genuine or imitation."

sorry, gracie.
Love the House of Louis Vuitton especially with the current head designer, Marc Jacobs. {{{LOVE}}}

Here's my 2 cents:  This boutique in SF had one of the largest selections in Limited Edition pieces. Now here's where the stars start dropping off... I went through
quite a few sales people, with my last one being transfered to Paris last August (was happy for her! Sad for me...), although they track my sales, I haven't had the
same service since until I found Marcy at the Bloomingdale's boutique down the street.
I love Louis Vuitton, yes I do. But the service they provide here is very questionable. After multiple encounters, and paying close attention to my most recent ones,
I've noticed a pattern. This may not be true for all of the staff, but I can say for many.

Louis Vuitton Wallets and coin purses

ME: "Yeah, I'll take the damier speedy 30"

LADY: " Oh, did you want to see the 35, it's just $25.00 difference."

ME: "It's fine, I'll just take the 35 then."

LADY: *A little confused* " Did you want to see it?"

ME: "No thank you, I know how it looks like"

LADY: *completely lost* " Ohh .. uhh did you want to hold it? try it? see it?"

ME: "No, I'm ready to be rung up thank you."

LADY: "Oh wow, I need more customers like you"

We stood in line and waited to be rung up, longer than we did walking around the store. After the sales associates realized we were the last-in-first-out customers,
their eyes started revealing slight signs of REGRET.

Really?! I mean shopping in dress-down clothes isn'at always an eye catcher, but you guys are suppose to sell and represent the product. Yes, Louis Vuitton is a high
end brand, but what right does it give you guys, the workers, to start passing judgments on customers. Furthermore, why do you guys think you have the right to
CHOOSE who to help at your own convience?? Afterall, you guys work off commission, and without the customers, you guys would all be claiming unemployment.

SCENARIO B --
TUESDAY 4:00 PM
After realizing that the 35 was wayyyy too big for my liking, I wanted to exchange it. They ran out of 30's, so they called Bloomingdales LV and confirmed that there
was one available for me. I walked over there and the sales associate said I would need to go back to Union Square and return it. Fine, as I walked back to the Union
Square LV, Jason, the store manager, was really apologetic and accomodating about the misunderstanding. (Yes, in my eyes, you've redeemed the entire store and the
employees).