ME: "Yeah, I'll take the damier speedy 30"
LADY: " Oh, did you want to see the 35, it's just $25.00 difference."
ME: "It's fine, I'll just take the 35 then."
LADY: *A little confused* " Did you want to see it?"
ME: "No thank you, I know how it looks like"
LADY: *completely lost* " Ohh .. uhh did you want to hold it? try it? see it?"
ME: "No, I'm ready to be rung up thank you."
LADY: "Oh wow, I need more customers like you"
We stood in line and waited to be rung up, longer than we did walking around the store. After the sales associates realized we were the last-in-first-out customers,
their eyes started revealing slight signs of REGRET.
Really?! I mean shopping in dress-down clothes isn'at always an eye catcher, but you guys are suppose to sell and represent the product. Yes, Louis Vuitton is a high
end brand, but what right does it give you guys, the workers, to start passing judgments on customers. Furthermore, why do you guys think you have the right to
CHOOSE who to help at your own convience?? Afterall, you guys work off commission, and without the customers, you guys would all be claiming unemployment.
SCENARIO B --
TUESDAY 4:00 PM
After realizing that the 35 was wayyyy too big for my liking, I wanted to exchange it. They ran out of 30's, so they called Bloomingdales LV and confirmed that there
was one available for me. I walked over there and the sales associate said I would need to go back to Union Square and return it. Fine, as I walked back to the Union
Square LV, Jason, the store manager, was really apologetic and accomodating about the misunderstanding. (Yes, in my eyes, you've redeemed the entire store and the
employees).
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